Customer Satisfaction Survey

Please fill out this survey to help us improve the quality of our products and services so that we can serve you better.
It takes about 5 minutes.
Your cooperation would be highly appreciated.

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Company *

Name *

名

姓

Mail Address *

1. Response of the staff *

• Excellent
• Good
• Average
• Poor
• Very Poor

For those who chose "poor" or "very poor", if you have any specific suggestions, please let us know.

2. Product Quality *

• Excellent
• Good
• Average
• Poor
• Very Poor

3. Delivery times are met. *

• Excellent
• Good
• Average
• Poor
• Very Poor

4. The pricing is reasonable. *

• Excellent
• Good
• Average
• Poor
• Very Poor

5. Speed of quotation *

• Excellent
• Good
• Average
• Poor
• Very Poor

6. Technical Support *

• Excellent
• Good
• Average
• Poor
• Very Poor

7. Security Screw "TRF®" *

• Purchased
• Requested a quote before
• I’ve heard of it
• Unnecessary
• Interested

8. Tapping Screw for Soft Plastic "non-sert®" *

• Purchased
• Requested a quote before
• I’ve heard of it
• Unnecessary
• Interested

9. Space and Weight Saving "310Slim®" *

• Purchased
• Requested a quote before
• I’ve heard of it
• Unnecessary
• Interested

10. Inch Screws *

• Purchased
• Requested a quote before
• I’ve heard of it
• Unnecessary
• Interested

11. Torque Analysis “PC Torque Analyzer” *

• Purchased
• Requested a quote before
• I’ve heard of it
• Unnecessary
• Interested

12. Processed Products such as Die Casting, Cutting, and Pressing *

• Purchased
• Requested a quote before
• I’ve heard of it
• Unnecessary
• Interested

13. Newsletter "TAK NEWS" *

• Receiving
• Don’t Know
• Please send me the newsletter

Support Torque 2.

14. Do you know SAIMA's Social Media?

• Following Facebook
• Following X
• Following Instagram
• I know but not following
• Don’t know

15. What information are you interested in?

• Standards for Screws
• About the environment
• World Screw Information
• Technical Information
• Original Product Information

16. If you have any other requests, please write them in the following column.

Send